FAQ

1 . Product Information:

What is ghee?
  • Ghee is a type of clarified butter traditionally used in Indian cooking and Ayurveda. It's made by simmering butter to remove water content and milk solids, resulting in a rich, aromatic fat.
How is The Granules' ghee produced?
  • Our ghee is handcrafted using traditional methods, ensuring purity and authenticity. We source high-quality raw materials and produce ghee in small batches to maintain its rich aroma and flavor.
Is your ghee organic and free from additives?
  • Yes, our ghee is 100% natural, free from additives, and made from the highest quality raw materials.

2 . Usage and Benefits:

What are the health benefits of consuming ghee?

Ghee is known to improve energy levels and act as an immunity booster. It's rich in healthy fats and essential nutrients beneficial for overall well-being.

How can I incorporate ghee into my diet?

Ghee can be used for cooking, baking, or as a spread. It's ideal for sautéing vegetables, frying, or adding to dishes for enhanced flavor.

3 . Ordering and Shipping:

What are the available sizes and pricing for your ghee?

We offer various pack sizes, including 500ml jars. For detailed pricing and product options, please visit our .

How can I place an order?

Orders can be placed directly through our website by selecting your desired products and proceeding to checkout.

What are the shipping options and delivery times?

We strive to deliver orders within 3-5 business days. Shipping options and charges are detailed during the checkout process.

4 . Returns and Refunds:

What is your return policy?

Returns are accepted only if the product is damaged, defective, or incorrect upon delivery. The request for return must be made within 7 days of receiving the product.

How do I initiate a return?

Contact our customer support team at info@thegranules.com  or call +91-7845182756 with your order details and a clear photo of the product showing the issue.

5 . Contact and Support:

How can I reach customer support?

For any inquiries or assistance, please email us at  info@thegranules.com or call +91-7845182756

 

Where is The Granules located?

Our address is 159/78, Bazaar Street, Namakkal - 637 001, Tamil Nadu.

Items have been added to cart.
One or more items could not be added to cart due to certain restrictions.
Added to cart
- There was an error adding to cart. Please try again.
Quantity updated
- An error occurred. Please try again later.
Deleted from cart
- Can't delete this product from the cart at the moment. Please try again later.